Delivery
Free delivery on orders of R600 or more.
Delivery Times
We deliver Monday to Friday, between 11:00 and 13:00.
Orders before 13:00 will be delivered the next day between 11:00 and 13:00/
Deliveries will take place once your order has been placed and paid for in
full. We reserve the right to change our lead times over high-volume periods.
No deliveries will be made on weekends and public holidays. We will try at all
times to effect deliveries within the stated time.
Delivery Costs
Delivery is free for orders above R600. Orders under R600 are charged at a
flat rate of R60 per delivery.

Shayona reserves the right to limit quantities of any items sold within the
Online Store.
Goods not available for delivery
Unfortunately some items may not be in stock at the time you place the order.
In the event that we cannot deliver your goods within the stated time, we will contact you
to make alternative arrangements or if necessary we can refund your order.
Local deliveries
We deliver only within Gauteng; please confirm with the store manager.
On delivery of the order to the specified delivery address, you will receive our
delivery note showing the items delivered, any non-available items, the
delivery fees, Value-Added Tax and the amount debited from your payment
card.
For verification purposes, the person accepting delivery at the delivery
address may be required to produce a form of identification. Any other person
than yourself who receives the products at the delivery address is presumed
to be authorised to accept the delivery on your behalf.

Should no-one be in attendance at the time of delivery, the driver will keep the
products and leave a notice at the delivery address to this effect. The delivery
service will attempt to contact you in order to arrange for an alternate delivery
time.
Please arrange that you or your authorised representative is available to
accept your purchases at the delivery address and that appropriate access will
be made available. On delivery, we will require you or your authorised
representative to sign and print your or their name on a duplicate copy of the
delivery note, to confirm receipt.
We reserve the right to charge an additional delivery fee should it be required.
Our liability for failing to deliver the products timeously is limited to delivery
being affected at a later agreed time at no additional charge.
Areas that require an extended lead time for delivery
Some areas require our courier partners to travel a little further to get your
order to you.
Please expect a longer lead time on your order, if you are situated in the
following areas: